Troubleshooting Login Issues

Despite its simplicity, you might encounter issues while logging in. Here are some common problems and their solutions:

• Forgot Password: If you forget your password, click on the “Forgot Password” link on the login page. Follow the instructions to reset your password via email.
• 2FA Issues: If you have trouble with 2FA, ensure that the time on your authentication app is synchronized correctly. If the problem persists, contact NDAX support.
• Account Locked: After multiple failed login attempts, your account might be temporarily locked for security reasons. In such cases, contact NDAX support for assistance.

Enhancing Login Security

To ensure your NDAX account remains secure, follow these best practices:

• Enable 2FA: Always use two-factor authentication to add an extra layer of security.
• Use Strong Passwords: Create complex passwords that include a mix of letters, numbers, and symbols.
• Beware of Phishing: Always check the URL to ensure you’re on the official NDAX website before entering your login credentials.